Litigation Newsletter>
Lawsuits When Computers Err

April 1, 2004

Lawsuits When Computers Err  
 
Errors in computer information and systems have the 
potential of bringing harm to people both physically and 
economically. People and property can be injured because 
important computer systems, such as those used by banks, 
hospitals, and utility companies, might be damaged by 
inaccurate information.  
 
Different Types of Error 
Computer information may be corrupted by either human error 
or computer error. 
Human error involves: 
 
 
Faulty data entry  
Inadequate programming  
Tampering (viruses, worms, disabling mechanisms)  
Computer error involves: 
 
 
Improper design  
Defective equipment  
Insufficient data checking systems  
Computer Use Negligence 
In order to prove negligence pertaining to the use of 
computers, it must be shown that: 
 
 
A duty existed to protect users from harm  
There was a breach of that duty  
Damages resulted because of the breach  
Computer Nonuse Negligence 
Sometimes negligence may be found when a computer is not 
used. For instance, if it was vital for an air traffic 
controller to use specific computer equipment that his 
superior denied him the use of, any parties who were 
damaged might claim that the superior was negligent. 
 
To prove that there was negligence that caused damage 
because of nonuse of a computer, it should be shown that: 
 
 
A computer was available  
A computer was offered at a reasonable cost  
Failure to use the computer caused damages  
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